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Oh, I'm sorry. I'll use a translator to communicate from now on. Until now, I've been writing to improve my English skills, so I didn't know if those were incorrect expressions.

What I'm curious about is this. To be honest, when I clicked on the Support board on this forum, it led me to this channel, so I thought the mediator was one of the staff members. This is because I also used to work as QA for a game company. And in my culture, things actually operate in the way I described (I am Korean). I'm talking about a board where you can see both official responses from the staff and official responses from users

That's why I naturally thought Questions&Support would be the typical official request channel. I think it's a cultural difference, and this is the point I want to make


And as you mentioned, I'm a frequent Steam user, and because it's naturally available on Steam, I asked the question. To be honest, I'm very perplexed by the fact that there's no direct channel on this site. Since direct support and requests to game companies are possible on Steam, I thought it would be similar to Steam's community support, but I'm confused that it's not the case.

My point is that all of these things are set up in a flawed system. If suggestions for site features aren't being checked by the staff, why bother making them public?

I use this site to purchase assets, but recently there's been a flood of AI works, causing me to spend money I don't need to spend, so I made a request. I've now realized that this is just a public board, and my questions and suggestions are not checked by the site staff.

Anyway, I understand your answer. I'll accept it as a cultural difference. And I initially searched within the board.

I want you to understand that I asked the question because there wasn't a clear answer in the first place. I searched before asking my question and confirmed that there was no clear answer about adding features, so I asked.

You might think it's 'obvious', but there's really nothing 'obvious' in this world. Frankly, you know the rules in detail because you're a long-time user of this site, but for me, it's difficult to know community rules that aren't even in the announcements.

Anyway, thank you for your long answer. I also feel that my English skills are still lacking for long compositions. It's because I'm not from an English-speaking culture. I think it will be clear this time because I used a translator.

Thank you for your help.

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Oh, I do that too (the writing to improve my English). I assume your native language has phrases that ommit the pronouns a lot, so things like "I" and "you" are hard. The back translating on a web page is a simple trick to use. If your text does not translate back well, the translator did not understand the meaning.

The sub-forum is misleadingly named: "Support", but the first sentence in the header should clarify it. "Get help from the itch.io community". For real issues they want you to send a mail to actual support. So here in the message boards it is mostly discussion among users, which might or might not include solutions.

And do not worry, it is less cultural difference and more of: Itch being Itch. Some things are just different, as it is an indie site for indie games. And this includes the message board. Ever heard of a message board that has no spoiler functionality in comments? A message board about games. A topic, where spoilers are a concept.

All publishers on this site are also users. At least there is no difference between the accounts. You are a publisher if you have uploaded a project. There are also no direct or private messages on Itch. But they still have a follower system that reminds people of actual social media. And when you write a review for a game, it is not public as it would be public on Steam. It is not attached to the game. The publisher sees it, and maybe followers of the review writer. And it appears in the global feed of reviews for a short time. Very peculiar.

They have a button for feature requests. It is hidden if your browser window has too few width pixels. There is a button on the left side in your settings, called feedback. If you do not see the button, decrease zoom level of your browser. Requesting features in message board is therefore not the channel to Itch. It might get noticed and there might be discussion. So my theory about the the exclusion feature is, that while some people discuss it on the message board, actually not that many people did request it by the feedback button. When it came up in message board some 6 years ago, the site founder quickly made an "inofficial" feature for a single tag exlusion. But this was not expanded. Probably because it would be very hard to do multiple tag exclusion.

And in case you missed it:

https://itch.io/game-assets?exclude=tg.ai-generated

This will hide all assets that are tagged ai-generated. But you will still need to read the description, because selecting this particular tag is not enforced. 

(The feature is inofficial, because it has no button on the website. You need to add it to the url. If you do that a lot, use a bookmark.)

Anyways, as I hinted in another reply here: this feature will be of little use to you. There are 60000 assets on Itch. Only 300 have that ai tag.