I've read everything about it. How many views do I need to get indexed? Could you kindly explain, or do I have to wait a whole year for it?
There is no number of views that guarantees you will be indexed, or removed from quarantine.
Are you really sure you read everything, really sure? Because if you really had read everything, as you claim, you should have read this part:
If you still need to make a topic about a Support Request, you must include your ticket ID with your message.
Then I must be misunderstanding what's written here:
"But it's been a week / a month / a long time!"
Games in the review queue are prioritized by several criteria. The most important is having genuine traffic to the game page coming from outside itch.io. In other words: the best way to get your game reviewed sooner is to share the link around so people come and see it! If you wait for your game to be indexed it's just going to take even longer.
Since I first created this topic to get help and then emailed support, I didn’t think I needed to post it again. Here is my ticket number: 251619. I wonder how much longer I’ll keep getting brushed-off responses instead of proper help.
The problem is that this forum is answered by the community, not by the staff. The moderator is a volunteer moderator of the community, not an Itch employee (and neither am I).
The staff does not look at or answer these posts (sometimes the admin does), if you are asked for the support email number, it is because the moderator can send it to someone on staff to take a look at your case, but without that number, he cannot do much.
Asking you to follow the rules that are written is not for fun or to bother you, it is because there is no other way to speed up the help and if I told you that, it is because I saw you lost, but if what you are looking for is for someone to help you solve the problem you have, I regret to tell you that the only way is to write to support and sit and wait for them to respond. Because here, no one can index you or get you out of quarantine.