I love this idea. And your art is great too. But I had some major issues with the game as it stands. I would love a faster pace. I know we're supposed to be a boring administrator, but sitting at the desk staring at nothing is not very fun. Would be nice if there are other things to do while waiting, except staring at the large stack of application forms! Which brings me to the next point: either I was really unlucky, or there's an RNG issue. I was getting a lot more heros than actual quests.
Some more things:
It would be cool if the heros could have more stats and specifics, past experiences, local knowledge, etc.
I never understood the point of the colorful things to the right (are they stamps?). I couldn't use them in any way. I tried dragging them everywhere, but nothing happened.
And one last thing, the game seemed to perform really bad in Chrome. Luckily I thought I'd try again in Firefox, which worked much better.
Sorry for the long list! I understand this is a jam game and you can't do everything. But like I said, I love the idea of an administration themed game, so this is more like a wishlist.