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Have you also tried your itch account, My Library or My purchases page? If the payment has already gone through it should be there. https://itch.io/docs/general/faq

i just checked its not there

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Ok, thanks for checking that as well, could you please send me a direct e-mail to Bara-Diction@hotmail.com with your paypal purchase e-mail address please. I'll sort this out for you.

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i have sent it