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Favicon not using transparency

A topic by xoxo_grease created 78 days ago Views: 123 Replies: 3

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Hi, I'm trying to upload a custom Favicon, but it won't recognize the transparency channel. As you can see the file is saved correctly so that it displays with transparency in my file system, but when uploaded the transparency channel gets thrown away and we se blue.

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Salbei78 days ago

What size did you use for the icon? They usually should not exceed a certain size, as apparently that can cause them to lose their transparency. A good size for icons is 32-128 pixel, I believe.

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xoxo_grease77 days ago (1 edit)

i see, this is 180x180. I will resize it and update the thread as to whether this fixes the issue.

EDIT: Unfortunately, this did not fix the issue. I resized the icon to 64x64 and there was no change in the result.

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xoxo_grease77 days ago

FIXED: Hi, I've discovered a fix for my issue.

The issue seems to be the software I was using to draw and export my assets. I use some freeware called GraphicsGale to create art, and the issue seems to stem from a bug in that software. Even though it seemed to be exporting correctly to my filesystem, something in the .png formatting must be off enough to cause it to get rejected by itch.io.

To remedy this, i opened my assets in Gimp, and then just re-exported them as .png's. This allows me to upload favicons and banners with their transparencies intact. I hope this may one day help someone experiencing a similar issue

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