This is not support for individual games.
itch.io does not develop the games on our marketplace. Please refer
to the game's page, or your purchase page, to find contact information
for individual developers.
Are you looking for the downloads, activation key, or Steam key for your purchase?
Please read the troubleshooting guide before reaching out to us.
Need help with an account?
Please contact us using an email address that owns the account, otherwise we will not be able to process your request.
Upon sending an email to our support address, you will receive a receipt email. This receipt confirms that we have received your message. Within this receipt, you will find a "Ticket ID" which should be used for reference when communicating with any of our staff members regarding your request.
If you've lost the download URL for any of the items you have purchased then enter your email address here to be sent a list of all your game download URLs.
This is not support for individual games.
itch.io does not develop the games on our marketplace. Please refer
to the game's page, or your purchase page, to find contact information
for individual developers.
We have a public community for people to post issues and feature requests: Ideas & Feedback
itch.io uses GitHub as a public issues tracker for organizing bugs and feature requests. You can view current issues or open a new one. Please do not share any private account information on our public GitHub issues tracker.
