I purchased this game not knowing I need a playdate or even what a playdate is. It is sadly not really clearly enough mentioned on the games page itself. only on the thumbnail leading to the games page but I found that out afterwards. Is there a non-complicated way to refund it? because Itch support states the following:
This is not support for individual games.
itch.io does not develop the games on our marketplace. Please refer to the game's page, or your purchase page, to find contact information for individual developers.