Hello.
So I'll offer a Disclaimer first by saying that I apologize if I cannot offer advise on all issues that come up. This program is not being updated or fixed since the creator left social media, and everything in my guide was either sourced from the existing community, or from my own trial and error.
That being said, is there any way you can share some screenshots of what your images look like, and what section you're trying to import them to?