Hello Emanuelle Costa,
It started acting up again, I can’t download the full version again, can you fix it or help me out?
I hope you can understand this tutorial. However, when you try to download the file, an option will appear at the bottom that says 'I have already paid for this...' or something similar, due to our different languages. After clicking on that option, a page will open where you can enter the email address associated with your purchase.
I will provide a screenshot showing where you need to click. In any case, I apologize for this mistake; I didn't know Itchio had these bugs, and I can't think of anything else to help