I don't think he cares. More people will buy it for standing his ground than the few of you "modern" gamers would anyway. Go worry about games made for you like Dustborn and Concord. Oh... wait.
glbt, or whatever gamers appreciate ....basically the same thing as every other gamer and they were just as disappointed by the artstyle and character design.
They want attractive, vibrant characters with personality and yes, maybe some that are not in straight relationships, but not to the extent that it becomes the game's only selling point.
Overwatch and Apex Legends managed that just fine. -(both had lgbt representation).
One of the cited reasons the game failed: they charged full price in an overly saturated market, when other games were offering free to play, introduced no novel game mechanics, failing to differentiate themselves, had poor map designs, and generic characters.
I personally don't play shooters, unless it's a niche interest. The Last shooter i played, was the Dark Forces series.