Someone had the same issue 3 months ago, but I never knew if/how they fixed it. Which platform are you trying to download the game on? PC or mobile?
Thank you for sharing your screen. It mentions a conflict, so I imagine that it is a conflict between either another rpg maker game, or a game packed for Android using the same process I used, which is a fairly roundabout process because of the engine I use (RMMV).
If you find the conflicting app and uninstall it it might work, at least that is my best bet. Wish I could help more.