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Ah, I understand. But what about moderators? Wouldn't they be able to receive and address this feedback? Also, There's another question: since the game still isn’t indexed, does releasing new updates affect its position in the queue or potentially reset it then?

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My advice is, to ignore the indexing and update, if you have updates. You would not even know about the indexing, if you hadn't looked. 

The mod is community mod. There is a dedicated feedback button if people want to make suggestions to Itch.

People here can of course talk and discuss feature requests. And staff might read here. And other people reading here and agreeing might hit the feedback button and make the same suggestion.

It sure is a topic that is concerning for developers. Itch has to balance protecting users and supporting developers. There are sadly hacked user accounts on a daily basis. I have seen those in the hundreds. Also shovelware and scams. Plus of course the things that are not up to the standards in the faq about indexing. https://itch.io/docs/creators/quality-guidelines