Yeah, from what I read above a lot of people seem to be point out the fact that they don't really feel like they know what they are getting and when they do, don't get to decide who they want running the lounge, their previous decision fixes that option. Narrative can get fuzzy sometimes but, that's why you opened up a space for constructive criticism, not a lot of people are that brave, so good on you, may you reap its rewards and have a happy new year!