I guess are the using potato phone that has 6GB or less.
That may cause a lot issues, as like most may have requirements IOS or needs at least 12gb of ram or high end phone to play. Like red magic 9s plus 16ram 2TB.😉
Which is very confusing, that mine also ROG phone 8 Pro 1TB with 24GB Ram that doesn't have same issue. Or other High end phones that I own that doesn't have problem playing it.. Only can't get the latter which still abit small the click on it..❤️