AHH SORRY FOR THE LATE REPLY!!
PAicom CAN help your family with the computer, however... however... PAicom is very silly and... skibidi... let's say...
Like... he WILL call you a boomer if you use facebook... or just make fun of you (in a funny way) depending of what you do... or (depending of what you tell him) he might also troll you and disable your monitor for 2 minutes...
So... yeah PAIcom is very useful... but I don't think its the best for ur parents or grandparents... because of its... "gen Z" humor and other stuff xDD
He would be the best for you tho HAHA
I hope I helped you and I hope ya will have a nice day/night!!! :3