same here!! First you disconnect your controllers. One way you could do that is by tapping your quest controllers together two times(be careful. Not too hard), and that should turn off your controllers (if not you can go to settings and enable that feature). Yeah! Once you switch to hand tracking the game should be working. For the version you have (Hoyogirlsver0.80) To open the menu(to edit the person, or change the background) make a fist with one of your hands, and the menu will be on the fist hand. Alr! lemme know how it goes!