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hi E_bagel, may be it was because your antivirus prevent the game to start? You can rest asure about the game's cleanliness, i used a 3rd party software to protect the game's assets, if you're still worried about virus, you can use https://www.virustotal.com to test the file for virus (Free, the file is going to be tested by 64 different antivirus softwares) Or you can send the file to AvastLab for testing https://www.avast.com/report-malicious-file.php they're a famous atv company but it may take awhile for they to reply to you.

If you want to try the game right away, you can just add the game to WindowsDefense exclusion list follow microsoft's instruction (it's very simple) https://support.microsoft.com/en-hk/help/4028485/windows-10-add-an-exclusion-to-...

:D thank you for  interesting in Mel's Saga

I figured that it was an issue with my antivirus as I couldn't find anything wrong myself but thanks for the confirmation and the prompt reply, I'll see about getting it to work through exclusion. Thanks for the help

Added the exclusion and it still has the problem with crashing as soon as I boot it up. It looks like a great game so I'm a little disappointed but at this point I'm going to assume it's a hardware issue on my end causing the problem. Older computer and all that.

I looked for the answer of this problem, some people claimed it was because antivirus blocking the software, some said it was  because another softwares. It's hard to tell exactly which the problem was unless i can directly examine your PC  :(
Sorry for the inconvenient, i am really glad that you interested in Mel's Saga though, so thank you :D