Not sure, but I had someone with a similar problem, where they said they were basically stuck.
The problem was that they did not click the golden "Submit" button at the bottom right side of the screen, which will then unlock most controls. If this is not the problem, I will try look into it.
Thanks for the feedback, and currently I am working on optimizing the game's performance (especially on mobile). I will also try improve the sound, but a lot of the sound+music may change next week (halloween update), so I might work on that later.
Thank you again !