Presuming that you are using Windows OS? Open the Game ( double click in folder ). When it crashes / fails to open. Go to Windows EVENT VIEWER ( Right Click Start, Event Viewer ). Under WINDOWS LOGS, look for SYSTEM. Under SYSTEM. Look for Red Stop Sign Icons. OR go through the last few entries. Should be an entry. With detailed CRASH INFO. Copy this and send it to the Dev. Minus the COMPUTER NAME entry. Will help him / her / them to fix the issue.