HI YES I HAD THIS SAME PROBLEM its been a while since I played but this is my best guess?? Basically when you get the phone call from him, answer it then tell him what's going on. After that he'll say he doesn't believe you and then there should be an option to give up on convincing him and hang up. After that he'll try to call again but don't pick up, only answer when you get the "SOS" text. I'm not sure if you have to do anything else but let me know if it works!!