Can you elaborate, please? Her info box says "there's no hint for her right now". She's just standing at the kiosk, and I tried every interaction to no avail.
Oh, you probably haven't started her questline yet. It begins by finding a flyer in the mall's trashcan. This allows you to access a website on the PC in your room. The questline then requires you to view a certain cam show on that site for a while, mostly at night. Eventually you'll get to level up Iris