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Hello, at what stage exactly does it hang up? If you just have a black screen before the logo loads , and looking at how much time has passed after startup, if the system is not android it does not give any error, then it is loading something. There are many reasons and quite a bit of information to fix it. Of the most common I can say that it is processing power, memory speed and RAM size. 

My cell phone is a moto g9 plus with 4 gb RAM, when I entered the game, it stayed with a black screen infinitely until the cell phone freezes, but when I entered the first time, I was able to play without problems. 

If the first time it started and worked, it means that it had enough productive resources, and the second time it may simply lack resources, because in addition to the main application on the device are also other applications that consume resources. Try to unload RAM in manual mode, maybe it will help. But the black screen before the logo does not always indicate that the game hangs, usually the android system also says that the application is not responding.

I think it's a bug in the game because I reinstalled the game twice and every second time I try to enter, the screen freezes until my cell phone turns off, I don't think it's a lack of RAM memory

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This is probably due to the design features of the system. Personally tested on two android devices and everything ran, the only thing RAM 6 gb or more on the devices. If it was a specific bug it would be on all devices. Well need more time and feedback from other android platform users to draw any conclusions but I will take it into consideration. Well as another option, preset graphics set to minimum before quitting the game.

Yes, the game textures are at minimum, and I don't know what resolution mode but my cell phone is 1080p

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У тебя телефон стоит 75$ Что ты от него хочешь? Ты не думал, что проблема не в игре, а в телефоне? У тебя телефон 2020 года, ты уверен, что все твои игры работают нормально?

Deleted 34 days ago

Lol, you probably can't answer anything else about your tamogochi.

not textures and resolution, but graphics settings on Low. When you run it for the first time, set it to Low, and check if it will run the second time. After you set the graphics preset to Low. If you have a graphics preset on Ultra you will need 8gb ram. Epic and High recommended memory from 6gb. If this works and you are able to run it a second time on Low preset, increase to the level possible on your device.