The character sheet is free on this page as a “Demo”, so you can grab it if you need!
Alan here. Frankly, I’m not sure how a LGS gave you the PDF. GKG doesn’t participate in any PDF distribution through retail stores (such as bricks and mortars), and we haven’t authorized any stores to do that.
The PDF we sell comes bundled with an additional bonus book, three adventures, and the character sheet (which would be why it’s so concerning if they’re distributing a PDF. Customers aren’t getting the full suite of intended digital products).