Hi again, I received an email when opening the support ticket, however, the email has no ticket ID is there a place I can find this, when I open a ticket at the top if flashes the ticket ID very quickly and then I get an email but no ticket ID see below - no ticket ID I have tried 2 times.
Thanks for the response, I'm unsure what you mean by the rules can you link me this info? I'm trying to understand why it got flagged and how to resolve it. thank you