Thank you very much, it worked! I did try pressing the button for a few seconds before but I realise now I wasn't holding it too longer.
I apologise in advance, how do I find the password? Thank you, thank you, thank you!
In the notes there's an image of a grey key-pad with one button highlighted in green, the password is that button four times...
The key-pad image in the notebook is green.. I see all the buttons highlighted in green. I apologise again, I honestly am very confused.
No worries! Here's a pic: http://imgur.com/Q9O59YV
Thank you very much!!