Sorry to hear, could you please let me know your specs?
Thanks!
First, confirm that your graphics drivers are up to date. Check Intel's official website for the latest drivers for your specific GPU model.
One more thing please. Could you please go here:
C:\Users\Your User Name Here\AppData\Roaming\Godot\app_userdata\Neon Hearts City Demo\logs
And copy & paste the contents of the godot text file? If you can't paste it here, please send it over on Discord, I'm cosmicvoid2
hey sorry for the wait!
here's the log.
Godot Engine v4.3.stable.official.77dcf97d8 - https://godotengine.org
USER WARNING: Your video card drivers seem not to support Vulkan, switching to Direct3D 12.
at: DisplayServerWindows (platform/windows/display_server_windows.cpp:5985)
USER ERROR: D3D12CreateDevice failed with error 0x887a0004.
at: _initialize_device (drivers/d3d12/rendering_device_driver_d3d12.cpp:6302)
USER ERROR: Condition "err != OK" is true. Returning: ERR_CANT_CREATE
at: initialize (drivers/d3d12/rendering_device_driver_d3d12.cpp:6670)
USER ERROR: Failed to initialize driver for device.
at: initialize (servers/rendering/rendering_device.cpp:5372)
I checked, my drivers are up to date, but I still can't run the game unfortunately. Thank you for the help!