Your platform allows users to sell products immediately after registration, which gives the impression of being very open. At the same time, I have been operating continuously for several months, and there were no issues before this. If my account had been closed during the first month, when I was just starting out, I wouldn't have had any complaints. I believe ITCH is a great platform that offers a lot of support to creators. However, when my sales reached a certain level, and you froze all my funds, is that really fair? Isn't this just an exploitation of the rules? In the past, I was frozen on another very strict platform, but they refunded the remaining balance to me. Even if you refund the amount to the paying users, I think that would be more reasonable. But I want to emphasize again that my remaining funds are almost not enough to buy medicine. I really need this money, and I beg you to refund it to me. Please, I’m asking you.