Hi hiiii!
Are you playing with the web version?
What time is in the game? Morning, Afternoon, Night?
You can only work in the Morning or Afternoon. If you have a task that you have to serve customers, and you're in the beginning of the game after the ring pick up, there was a player who had the same problem. Did you sleep through the day so it became night, and you could not work? We have the conversation, send in the bug-report channel on Discord if you want to read it your self.
It's a soft lock that happened to him because of sleeping after the first dream (after ring pick up) the whole day. Second day he interacted with Thra and that progresses the time. He did this two time, locking himself into the night section where you can't work, but you need to serve customers to progress. We will try to look into if we can do a fix for this problem, but if you are experiencing the same thing. You would have to roll back to a different save in the past (maybe there is an automatic save) so you can work and complete the task.
I'm sorry that this happened, but I hope I could help a bit.
Thank you for playing our game!
Love
D6rk <3
Byeeeeeeeeeee