Well, how can we help you if you can't even show the save file here? You have to do that in Discord.
This page is only good for getting game and text tips.
No problem, I just told you that it's better to discuss such things in Discord. Because usually it happens like this: the player makes a save file, someone from the team looks at it and indicates the answer - either the game needs to be changed, or the player did something wrong. In your situation, without such a file, it is unclear what happened in the game.