That's not strange, it can happen on a site with over 230K games. How long ago did you contact support? There's a turnaround time. And metadata on your game page says it was published 22 hours ago as of this writing.
As for getting featured, our admins hand-pick games manually. Try making a good release announcement right here, or else tagging @itchio on Twitter. Good luck!
I sent an email around 2-3 months ago and sent another one before publishing the page saying that the project received many positive feedback on other site like Game Jolt and is it possible to get featured when I publish my itch.io page.
I already have a completed draft at that time and told the contact email my account name(The project is under the account name)
Maybe I should send another email to the contact email with an itch.io link of my project?
About release announcement, how do my page look? Do you have any suggestions about my page? And is it good to troll on my game description? The game description is currently in trolling style.
I will tag itch.io on twitter. Thank you!
