Gonna join you here. I've reported an issue in here almost a full month ago now, put in multiple tickets (following the instructions), and followed up on the forums and email and nothing. I'd really love to know why these tickets aren't getting addressed after all of this time. I'm starting to lose faith, and therefore interest, in this website for any future projects getting released here because support should NOT be this difficult to get.
Hope things work out for the both of us and will certainly be keeping an eye on this thread.