I had the same problem. I found a link to a website with fixes for that issue. Try updating your video and sound cards first and then use the link in this article to download the missing dll from Creative Labs. I don't recommend trying to find it on Google as you might get an untrusted source with a possible virus.
https://www.lifewire.com/how-to-fix-openal32-dll-not-found-or-missing-errors-262...