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I've let an admin know. In the future, please start another topic instead of hijacking an unrelated one, because I almost missed your post.

Thank you so much for your help... I've read that I have to contact support for my type of problem... but when I saw this topic I thought in stead of creating yet another topic for moderaters to maintain I will post my problem on an existing one... but now you mention it, in the future I will post in an newley created topic... thanks again for informing a moderator for me... I will wait for the response...

(+1)

Someone  from the support contacted me and confirmed that I am getting an refund... I am very relieved that I  can put this to rest. Thank you for letting an Admin know... it helped me alo t...