Hey apiruxb! Thanks for the feedback! While I know that some people have mentioned the text to be hard to read; and this is definitely a fair criticism, I haven't heard anyone saying it was hard enough to read that it caused eye strain, and I hope it didn't hurt your eyes to read it. Its possible that it's because you were playing on a Mac, although I'm not 100% certain.
We took inspiration from games such as "Cook Serve Delicious", but wanted the game to feel more stressful to fit the "out of control" theme to make the player feel like they are overwhelmed, hence why customers leave quickly, as you mentioned; and why we used the extra text instead of short blurbs.
Maybe try playing it on a PC and see if that fixes the UI issues for you? I hope you get another chance to play it, as even though it isn't perfect, we're proud of it, and happy to receive all the feedback we've gotten so far.