I don't see any elements or anything near that. It just comes up with the windows task bar thing. Just like if i pressed the windows button so i get down to where i can shut down the computer, settings and search.
hiya! not op, but here's mine: https://pastebin.com/axhTB83q - there's no error message/popup, it's just that there is no indication of how to progress with the game after presenting the item (e.g. sand) to the customer! thanks for troubleshooting