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This has happened to me a couple times as well. Saving often is a useful tool in that sense...

Have you tried entering from a different tile, or closing / reopening the game and not retracing your steps, but instead say fast forward the time for a period and then attempting to go into the basement?

Yes I actually did. But it seems everytime i tried to go down to the basement i will get stuck. i even tried waiting for an hour or so. hopefully i can solve this soon. really love the game