The only surefire way (that I know of) to inform an admin about bugs or other issues would be emailing support. Which you already did. Whatever else happens in these forums, that email is being processed.
I also agree that, even if an issue like this happens, it should not take this long to fix. …on its own that is. There is something going on. I want to suspect that either COVID19 is slowing them down or that dissatisfied/entitled customers who bought the Bundle for Racial Justice and Equality are clogging support intentionally about a feature that they were already told they aren’t going to get… (Yepp: Some people are still bitter about that.)
But the truth is that we don’t know and it won’t help their situation to announce what’s going on*, because when talking to large groups of people on the internet, it seems to always make things worse to let them in on the details - especially when there is nothing they can do about it.
.* “So Steve and Karen from accounting have been frenchkissing behind their spouses respective backs… Then Lucy (also from accounting) caught them and wanted in on the action… And now all three of them had to be hospitalized…. Because money is involved, an admin now has to do all their work… But it takes them four times as long.” or something along those lines… ;)