Ankmairdor
Sorry for only responding so late, I've been super busy. As it happens, I've done exactly as you've advised and the problem was resolved. Not only is the report now constantly coming up, Cali has also made her way back after several weeks of being "absent". I can't thank you enough for your assistance, and I hope your solving this problem will help some others too, should they encounter it. I'm very fortunate that people as knowledgeable as you are here to help. Thanks again!