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That's extremely strange. Can you get me the specs of your PC and confirm that your graphics drivers are up to date? Monitor definition might help as well!

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GTX 1070

i5-9600K

16GB RAM

Monitor is 1920x1080 @ 165hz

Confirmed that I have the latest drivers.

Except for the monitor's refresh rate, those specs are fairly similar to our dev PC.  Is there any way you could underclock the monitor it to check if the game functions properly at 60hz?

I've been messing with the nvidia control panel, but still haven't been able to reproduce the bug yet. I will keep trying in the coming weeks while I work on implementing an actual graphics menu. Perhaps see if there's any sort of logging or diagnostics I could sneak in to gather more information. Sorry the game's not working for you!

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i got a i7-3520m

16gb as well,

no gtx or rtx in specs

still doesnt work, immediately freezes then doesnt work