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That actually looks like a new bug. The last update 20.10.3f was a little on the broken side (Ayesha also has a fatal bug). I find it strange in your screenshot that Shiori has not even been interacted with especially her sitting at 0 LP.
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Andrealphus (dev) will need to patch, IF that is what this is. He might have more input when he comes on.
Did you update to 20.10.3f and if so did Shiori disappear after? If so, it's a bug.
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send (email) us your save file if youre on android. its a small 200-300kb file found in Android/Data in the game directory
im running a prior version so missing characters pop right up when i load thr save file.
dcarman20042019@yahoo.com