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So the game will be released eventually but not on itch.io and there is no way to get a refund since emails send to the person who took our money are left unanswered. I can understand health issues and not being able to finish the game, but in that case refunds should have been automatic. It's ridiculous that we even have to ask for refunds. Nevertheless, even if you ask, you will not get your money back. You can only buy the game AGAIN from someone else. Great. 

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the game still available on itch.io (the game already available when I type this cmt)