I could maybe assist with guiding (at least for another player he had all options enabled but not choosen a platform for downloading his game, so it appeared quite broken for viewers). If you'd be open for sending screenshots or something similar, I could maybe help in finding closer info or even getting rid of hat bug/issue?
While I generally don't download games because of my device even loading just a few apps before "lagging" in graphics. Still maybe that way could be an option somehow? I'm on discord, if you'd be open for pm'ing there?