Post by JNI in help

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Hi, you can find all information you need to know here:

https://itch.io/docs/creators/how-buying-works

The link also helps you to get the latest update without an account.

If you still need help, you can write me an email(janniknickel.info@gmail.com) with something that proves that you have bought the game to get a new key from me.

EstDaniel7 years ago

Hi JNI

I have a problem, I have purchased Ancient Warfare 3 about were it released, but know when I wanted to download it, but then I need to purchase that again? Please help I know someone else has this glitch aswell!

JNI7 years ago

No, you won't have to purchase it again.

This is from the itch.io support:

After the purchase

The download page is the first thing the buyer sees after buying a game. Here is what it looks like:

itch.io's purchase dialog

At the top of the page is a detailed description of the transaction and any important information regarding how the download page works.

It reads:

This page has a unique URL for your purchase. You can always re-download the latest files from this page. You should have also received an email with a link to this page. If you ever lose the URL for this page you can request it to be emailed to you from the support page.

EstDaniel7 years ago

Yeah, after I replied to you I found that page!