Are you running it on windows? We don't support Windows xp and below. Also, there is now a 64-bit and 32-bit version of the game, did you try the 32-bit .exe?
I'm on windows 10 and yes i try 64-bit and 32-bit version and everytime i have the same message :"An exception has occured"
Hmm are you running some really strict virus scanner?
No i only use windows defender but he's not strict
I guess it will help you for more with a photo of the message that is displayed each time.
I've only seen this error when the game is started from an old save. Did you start a new game?