aah are you on Mac or PC? any details on what happened? Will look into it!
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I'm on PC. One time there was one row moving slowly downward and all the other rows were frozen, and another time the bottom rows disappeared totally. It might just be that this game is a bit high-quality/fast on unchill mode...laptop is maybe 4 or 5 years old now, so not super old or super new. I'll email you a screenshot.