I cannot seem to find your email...so here:
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System Information
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Time of this report: 11/30/2017, 13:23:24
Machine name: MEDIACENTRE
Machine Id: {747A644C-DF86-4BB7-A173-3EA7E869EBD7}
Operating System: Windows 10 Pro 64-bit (10.0, Build 15063) (15063.rs2_release.170317-1834)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 07/08/09 11:51:39 Ver: 08.00.14
Processor: Intel(R) Core(TM)2 Quad CPU Q9450 @ 2.66GHz (4 CPUs), ~2.7GHz
Memory: 8192MB RAM
Available OS Memory: 8192MB RAM
Page File: 3374MB used, 6096MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 144 DPI (150 percent)
DWM DPI Scaling: UnKnown
Miracast: Not Available
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.15063.0000 64bit Unicode