Post by Mika10472 in Helen's Doll House comments

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I recently bought the premium version because I enjoyed the game so much in the free version, but ever since the app crashed on me while trying to do the crossover event, every time I try to run the game now I am met with a black screen with only the mini menu containing mute, skip, etc. I have tried resetting and shutting off my Windows 10 laptop repeatedly and pressing various menu options multiple times- but nothing seems to be working. Please let me know how to fix this issue!

PS. Is Yandere not a collectable character? I thought you could see him in premium alongside with the others but I haven't seen him in any of the rooms.

fluffness3 years ago(+1)

Hello, sorry it happened to you. Could you try to download the file again? it might have been corrupted during the download. I'll try to check if there's anything wrong on my side.

Yes, the Yandere doll and the other evil dolls appear in your house as collectable dolls AFTER the ending (so you have to clear the game first). Yandere doll will be upstairs on the right

Mika104723 years ago

I'm so sorry for the late reply, I did try downloading it again twice but it still just showing me a black screen. I have also tried deleting the old file and redownloading it from scratch on itch but that didn't seem to work either. Is there anything else I could do, since I really love this game and badly want to continue playing?

Hm, as for Yandere, thats a little odd because the right staircase is the only place the game wouldn't allow me access to despite clearing true and normal end.

fluffness3 years ago (2 edits)

I'll try to create a new download link for you. Please give me a moment :)

fluffness3 years ago

I have created another download link called "[premium] in case the other doesn't work". Please try to see if that one works. If you're still having problems, please try deleting the autosave data from this folder:
Go to your windows C: > Users> YourUsername >AppData (this is a hidden folder. make sure hidden folders are shown) >Local >nw-app >User Data >Default
Please let me know if it works.

Mika104723 years ago (3 edits)

Thank you so much!! Deleting the default file worked and it seems to be running now! I'm so sorry for all the problems and I'm so glad I can continue playing the game now O^O This is a lovely game and I really appreciate the help. Strangely though I think the only thing that still seems odd is that I still cant go through the right staircase to see Yandere as I think I completed everything else. I will definitely check out the other games as well!

fluffness3 years ago

Glad to hear that it worked. Thank you for your support <3 I'll check right away what's wrong with the stairs

fluffness3 years ago

So, I have tried myself and it works for me. This is what I did, could you confirm this is also what you have done?

--SPOILER AHEAD---

-I downloaded the second file
-I got all common dolls
-I took scissors and matches to kill the broken dolls and Okiku-san
-I got the yandere doll and sent him away by talking to him
-I got Mirror Helen
-I chose true end
-I watched the animation and opened the dolls' room following the order on the sticker
-I went upstairs and clicked on the red book
-I chose the option "I don't have any wish"
Then I went to check the stairs next to the Japanese door and the yandere doll was there.

Just in case, I'll create a new download link with the stairs unlocked so you can play it at least :)

Mika104723 years ago

I think I had previously made a mistake in choosing the other option instead of "I don't have any wish" and I think that was probably why I was not able to access the staircase on the right. I followed your points by redoing the true end and it worked out!! I'm so sorry you went through the trouble of creating a new download link and I'm so glad I can experience the full gameplay now :) Thank you dev for all your support!!! This is such a pretty and fun game!

fluffness3 years ago

I'm glad to hear that it worked. Thank you for playing!! <3

itch.io

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