Hi AlexisSF! Thanks so much for your feedback. A lot of people were having this problem so I created a little onboarding email to hopefully clear things up. Hope this helps! Let me know. :)
You have 1 unread message(s).
SUBJECT: NETWORK TECHNICIAN INSTRUCTIONS
FROM: bosslady@link.bro
BODY: Dear [NAME],
Welcome to Linkbro systems! Your job is to maximize server uptime. Monitor the modems to ensure they stay connected. Tap a modem to plug or unplug it.
To keep systems operational, you need to:
- Wait until the indicator light turns red
- Tap the modem to disconnect it
- Wait until the indicator light turns off
- Tap the modem again to reconnect it
That's it!
Here's a guide to the indicator lights:
- SOLID GREEN: Connected. All systems go!
- FLASHING GREEN: Establishing connection.
- YELLOW: Powering down.
- RED: Error! The modem is experiencing connection problems and needs to be power cycled.
- BLACK (OFF): The modem is unplugged and powered down. Tap to plug it in.
You can view the chat on your monitor to ensure that systems are operational but please respect our users' privacy.
Thanks,
Boss Lady
CEO, Linkbro Systems