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Hello, if your purchase isn't too far back, I think itch.io support can help you. Just contact support@itch.io and ask for a refund. They might ask me for a confirmation later on, and I'll approve of it when they do.

okay thank you very much!

Deleted 5 years ago

Please wait until support gets back to you. It shouldn`t take that long. 

Deleted 6 years ago

Refund is handled by itch.io support. Please send another e-mail to the support mail. I can't do anything here.