Thanks for the thoughtful feedback! I'm glad you appreciated it, and I agree with your suggestions! To clarify, you actually CAN lower the alert level when stopping... as long as the Hacker is at his laptop, which means the Cleaner is the one holding the rope from moving. The idea is that you need both of them to move the Thief up, and only one of them to stop him, otherwise he just falls. A training level would be great! Thanks again!